Cookie Policy

Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognise your device on subsequent visits and remember certain information about your preferences and session. Cookies are widely used to make websites work more efficiently and to provide reporting information to site owners.

Similar technologies include web beacons (tiny invisible images embedded in web pages or emails), local storage (browser-based data storage), and fingerprinting techniques. We refer to all of these collectively as "cookies" throughout this policy.

Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (which remain on your device for a set period or until manually deleted). They can also be "first-party" (set by us) or "third-party" (set by our service providers and partners).

You can control and manage cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website and platform, including your ability to log in, trade or access personalised features.

Strictly necessary cookies are essential for the website to function correctly. They include session authentication tokens, security cookies, load balancing cookies and cookies that remember your cookie consent preferences. These cookies cannot be disabled without significantly impairing your experience.

Performance and analytics cookies help us understand how visitors interact with our website. We use Google Analytics and proprietary analytics tools to collect information about page views, session duration, navigation paths and traffic sources. This data is aggregated and anonymised.

Functionality cookies allow us to remember your preferences and customise your experience, such as your language setting, preferred currency display, chart configurations and platform layout preferences. These cookies persist across sessions for your convenience.

Marketing and targeting cookies are used to deliver relevant advertising, track the effectiveness of our marketing campaigns and prevent you from seeing the same advertisement repeatedly. These are set by third-party advertising partners and are subject to their respective privacy policies.

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies or customise your preferences by category. You can update your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

Most browsers allow you to control cookies through their settings. You can set your browser to block all cookies, alert you when cookies are set, or delete cookies after each session. Instructions for managing cookies in popular browsers are available on the browser manufacturers' websites.

To opt out of Google Analytics specifically, you can install the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout. For advertising cookies, you can manage your preferences through the Digital Advertising Alliance opt-out tool at optout.aboutads.info.

Please note that blocking certain third-party cookies may affect your ability to share content on social media, use embedded video players or access certain features of partner services that are integrated into our platform.

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law or changes in our business practices. Any changes will be posted on this page with an updated "Last Updated" date.

For material changes that affect your rights, we will provide more prominent notice such as a notification on the website or an email communication. We encourage you to review this policy periodically to stay informed about how we use cookies.

If you have questions about our use of cookies or this policy, please contact us at privacy@eplanetbrokers.com or write to our registered address at 3rd Floor, 34 Whiteley Road, Melrose Arch, Johannesburg, 2196, South Africa.

This Cookie Policy should be read together with our Privacy Policy, which provides additional information about how we collect, use and protect your personal information more broadly.